Last Updated: [Insert Date]

At VIAN Furniture Shop (“we,” “us,” or “our”), we are committed to protecting your privacy while providing you with a seamless shopping experience for our premium furniture collections. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vianfurniture.com.

1. Information We Collect

We collect information to provide better services to our design-conscious customers worldwide:

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information, and phone number.
  • Transaction Information: Details about payments and purchases you make through our secure payment system.
  • Browsing Information: We collect data about your interactions with our website, including pages visited, products viewed, and time spent on site.
  • Device Information: We may collect information about the device you use to access our site, including IP address, browser type, and operating system.
  • Communication Data: When you contact our customer service team, we may keep records of those communications.

2. How We Use Your Information

We use your information to enhance your shopping experience with our stylish furniture collections:

  • To process your orders and deliver our high-quality furniture to your doorstep
  • To provide customer support and respond to your inquiries
  • To improve our website, product offerings, and services
  • To prevent fraud and enhance the security of our payment systems
  • To send you marketing communications (only with your consent) about new collections and promotions
  • To comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We value your trust and only share your information in limited circumstances:

  • Service Providers: We may share information with third parties who perform services for us, such as payment processing, order fulfillment, and marketing assistance.
  • Legal Requirements: We may disclose information if required by law or in response to valid legal processes.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as part of the business assets.
  • International Transfers: As we serve customers globally, your data may be processed outside your country of residence, always with appropriate safeguards.

We never sell your personal information to third parties.

4. Data Storage and Security

We implement robust security measures to protect your information:

  • All payment transactions are encrypted using 256-bit SSL technology
  • We are PCI-DSS compliant, meeting the highest payment industry standards
  • We do not store complete payment card details on our servers
  • Regular security audits and monitoring systems help protect against unauthorized access
  • Data is stored only as long as necessary to fulfill the purposes outlined in this policy

5. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may update or correct your account information at any time.
  • Deletion: You may request deletion of your personal information, subject to certain legal obligations.
  • Marketing Preferences: You may opt-out of marketing communications at any time.
  • Data Portability: You may request a copy of your data in a structured format.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Like most modern websites, we use cookies and similar technologies:

  • Essential Cookies: Necessary for the website to function properly, including secure checkout.
  • Analytics Cookies: Help us understand how visitors interact with our site to improve the user experience.
  • Preference Cookies: Remember your preferences for a more personalized experience.
  • Marketing Cookies: Used to show relevant advertisements (only with your consent).

You can manage your cookie preferences through your browser settings or our cookie consent banner.

7. Children’s Privacy

Our website is not directed to children under 16, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top of this page indicates when the policy was last revised.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

VIAN Furniture Shop
3791 Duck Creek Road
Palo Alto, US 94306
Email: [email protected]