Bringing affordable elegance to your doorstep with reliable global shipping

Our Delivery Promise

At VIAN Furniture Shop, we understand that your beautifully crafted furniture deserves equally beautiful delivery service. That’s why we’ve designed a hassle-free delivery process that ensures your premium pieces arrive safely and on time, whether you’re furnishing a cozy apartment in New York or a spacious home in London.

Our modern-minded customers—design enthusiasts, young professionals, and value-conscious homeowners—appreciate both our stylish furniture collections and our transparent delivery options. We’ve streamlined every step from our Palo Alto headquarters to your living space.

Delivery Options

Standard Shipping

For those who want their furniture a bit faster, our standard shipping option delivers in 10-15 business days after processing.

  • Handled by premium carriers (DHL or FedEx)
  • Flat rate of $12.95 regardless of order size
  • Includes tracking and insurance
  • Ideal for time-sensitive projects

Free Shipping

Perfect for budget-conscious shoppers who don’t mind waiting a little longer for their designer-quality pieces.

  • Completely free on orders over $50
  • Delivered via EMS in 15-25 business days
  • Includes basic tracking
  • Great for complete room sets or large orders

What to Expect

Our delivery process is as elegant as our furniture:

  1. Order Processing: 1-2 business days (we carefully inspect each piece before shipment)
  2. Shipping Notification: You’ll receive tracking information via email
  3. Transit Time: Depending on your selected option (see above)
  4. Delivery: Our carriers will contact you to schedule the final delivery

For larger items like our Riggs Dining Tables or luxury sofas, we recommend clearing your space in advance. Most items arrive ready-to-assemble with clear instructions—part of our commitment to smart, space-saving solutions.

Frequently Asked Questions

Do you ship to my country?

We ship globally to most countries! Currently, we’re unable to deliver to some remote areas and parts of Asia. Contact our customer service to confirm availability for your location.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, JCB) and PayPal for secure, convenient checkout.

What if I need to return an item?

We offer a 15-day return policy from delivery date. The item must be in original condition. Return shipping fees may apply depending on the reason for return.

Can I track my order?

Absolutely! Both shipping methods include tracking. For standard shipping, you’ll get detailed updates. For free shipping, you’ll receive periodic tracking notifications.

Need Help With Your Delivery?

Our customer service team is happy to assist with any delivery questions or special requests. Contact us at [email protected] or visit our website for live chat support during business hours.

Remember: Every VIAN delivery brings you one step closer to transforming your house into a home with our affordable, high-quality furniture that blends modern trends with timeless elegance.